The signatory of this form must be 21 years or more and by signing verifies that he/she understands and complies with its content. By submitting the rental deposit, the signatory is stating that all persons occupying the accommodation have accepted the Terms and
Conditions of this Rental Agreement. The Party Leader will be responsible for the full cost of the accommodation and other services contracted.
RESERVATION:
The property may be reserved for up to 5 working days from the date stated on the Reservation Form and the non-refundable 30% reservation deposit of the total rent must be received with the completed Reservation Form and signed Booking Terms & Conditions Form.
The balance of 70% plus the Security Deposit must be received and cleared no later than 8 weeks before arrival. If the balance is not paid by the due date, we reserve the right to cancel the booking. If the booking is made within eight weeks of departure full payment is
required with the security deposit together with the completed Reservation Form and signed Booking Terms & Conditions Form. A booking cannot be made without receipt of both forms. Payment is accepted by direct transfer to a nominated bank account. After completing your reservation payment, you will receive a booking confirmation via email with full details of further payments. Once the full payment has been received, directions to the property will be sent to you. The security deposit will be refunded within 2 weeks of your departure date, less any cost incurred including but not limited to accidental damage to the property and contents, excess cleaning, loss/non return of keys.
IF YOU HAVE TO CANCEL
Once your holiday has been confirmed, to cancel the entire holiday, the person making the booking must either write or email to our contact details as stated on your reservation form. If you have made the full payment and wish to cancel after this time (8 weeks before arrival) you will only be refunded the security payment. There will be no refunds granted for no shows, late arrivals or premature departures or for a reduction in number of persons in your group. Only those named and listed on the Reservation Form will be allowed to stay in the property. The signatory of this form must be 21 years or older and by signing confirms that he/she understands and complies with its content. It is important that you and members of the party take out adequate travel, medical and personal insurance before leaving home. The Deposit payment is non-refundable and it is therefore also strongly advised that your Travel Insurance Policy should include adequate cancellation cover in the event of the necessity to cancel your holiday and enable you to be reimbursed for monies already paid in advance for your holiday. All payments will be banked. ACCESS to our properties is available from 16:00 on the first day of rental. The property must be vacated by 10:00 on the agreed departure date. These times must be strictly adhered to. The property is serviced between rentals and clients must keep and leave the property and all its contents in the same good order as upon arrival. If not found to be so, an extra charge is levied.
DAMAGE & BREAKAGE:
Clients are responsible for all damages/breakages during the rental period, whether accidental or negligent. Clients should inform Var Villa Holidays before departure and replace or pay for whatever has occurred. Major items will necessitate insurance claims and excesses will be deducted from the security deposit. You accept and acknowledge that you are responsible and liable for the safety and wellbeing of all your guests, third parties you contract, and any other persons you invite to stay at our properties during the time of the rental. You and your guest(s) are required to take due care when residing at our properties and be especially watchful of children playing in the gardens, near or in the pool, remembering there is no lifeguard, and surfaces can be slippery. Children MUST be under supervision of an adult at all times when staying at the villa, in the grounds and by or in the swimming pool. You are not permitted to enter properties when wet from swimming, as the floors can be slippery.
Damage or injury arising as a result shall not be the responsibility of Var Villa Holidays and we will be not responsible for any injuries incurred during your stay. You are encouraged to act responsibly and courteously during your stay. Under no circumstances can glassware be taken into the pool area.
YOUR DUTY OF CARE
You agree to make sure that the villa is in the same condition when you leave as it was when you arrived. You must dispose of any rubbish before you leave and are responsible for removing rubbish from the villa in appropriate bags to the correct collection places. Please let us know immediately if something gets broken, stained, marked or damaged during your stay so that we can replace it at once. Depending on what is broken, wemay have to make a charge. Please also ensure that dishes and pots are cleaned. Towels and sheets can be left in each room. We are entitled to terminate the Agreement on notice and in such case the guest and his or her party must leave the accommodation (without compensation being payable to the guest or any member of his or her party) if in our reasonable opinion your behaviour is unacceptable or Var Villa Holidays believes is likely to be unacceptable.
WEATHER & NATURE CONDITIONS
Weather conditions can be unpredictable, and can change quickly and significantly. Var Villa Holidays cannot be made liable for unpleasant or unsuitable weather conditions or insects and wild life in and around the property. Therefore no refunds are made for such conditions
DISSATISFACTION
Your holiday enjoyment is important to us. We think it is fair that your reasonable holiday expectations should be met. If they are not, it is equally fair that you provide a chance for them to be put right before you come home. It is impossible to investigate problems of a transient nature (property preparation/cleanliness or heating for example) unless you raise them during your holiday. Tell us about your problem and give us a chance to help. It is important that this is done whilst you are still at the property so that an on-the-spot investigation can be made if necessary and remedial action taken if required. Under normal circumstances this will be acted upon immediately or within 24 hours if the complaint is made after normal office hours Under no circumstances will compensation be considered for complaints raised after the holiday has ended, when the visitors have denied Var Villa Holidays offers the opportunity of investigating the complaint and endeavouring to remedy matters during the holiday. If for any reason you leave the property of your own accord without speaking with or seeing a Var Villa Holidays representative, your payment for this property is due and non refundable.
LIABILITIES
We do not accept any responsibility or liability for acts of omission of third parties which may prevent or disrupt a customer’s booking. The booking contract exists between us and the customer and is limited to the rental of the property and associated services only. The information and descriptions supplied here are believed to be accurate and offered in good faith. Certain features or facilities may not be available from time to time due to circumstances beyond our control for which we accept no liability. No refund or rate adjustment shall be made for unforeseen mechanical failures such as the supply of electricity, telephone service, water, pool filtration systems, air-conditioning, television or cable service, appliances etc. However, we or the owners will make every effort to solve problems of this nature immediately if notified. It is the guest’s obligation to report any problems or damage to their villa immediately to us. In addition no liability can be accepted by us for any injury, loss or damage to the client, any member of the clients’ party or any visitor to the rental property, arising out of or due to the use of the rental property or the pool. No liability can be accepted by us where the contract is affected by ‘force majeure’. In the context of these terms and conditions, ‘force majeure’ is any event that we cannot, even with due care, foresee or avoid. These events include but are not limited to war, threat of war, riot, civil commotion or strife, hostilities, industrial dispute, natural disaster, fire, acts of God, terrorist activity, nuclear disaster, adverse weather, government action, technical problems with transportation or other events outside our control.
DECLARATION : state that on behalf of the persons named on the reservation form, I have read and agreed to the terms and conditions. I enclose a cheque or will pay via a bank transfer, the required payment and agree to pay any balance due.
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